Thank you for your patronage of the Transporter Sync and Cone (serial number starting with "CDA"). Support for all of the consumer-class Transporters ended on September 01, 2017.
Please note that Nexsan’s web service (Central Services), which enables certain core functions of Transporter, remains in place and in fact is delivering those services to our Unity product line. The CS is a mesh-connection broker that ensures clients can find Transporters and also routes commands. The Unity product also relies on the CS for its replication (n-Way) feature.
However, since HW support is no longer available, Nexsan recommends that Transporter Cone and Sync customers begin the process of finding an alternative solution for their file sync and share needs. This is especially true for customers that are relying on the transporter for storage of oringal content that may be difficult or impossible to recreate.
PLEASE NOTE: End of Support Matrix