We believe every support request is more than just a case number. Our support professionals take pride in knowing who you are and treating you with respect, they understand how important the reliability of our products are to your business.
Vexata products are designed for high performance, reliability, serviceability and high availability.
Whether you need technical support or quick delivery of a replacement part, Vexata Services has you covered. Vexata Services offers 24 x 7 x 365 phone and email support, VX-OS updates, and advanced parts deployment.
Our support centers are placed strategically to provide follow-the-sun service for round the clock access to Certified Nexsan support engineers whenever you need help.
Service and Support Data Sheets
(*) No-Return Option will be sold separately.
(**) Cut off time for NBD Delivery is 3:00 PM Local Time during Business Days (US Only).